Privacy Policy

Introduction

At PrebuiltUI ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (prebuiltui.com), purchase digital templates or UI components, create an account, or interact with our platform and related services.

By accessing or using PrebuiltUI, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

Information We Collect

We collect only the information necessary to provide, improve, and secure our products and services. The types of data we collect include:

1. Information You Provide Directly

Account Information: When you register for an account, subscribe to our newsletter, or authenticate via third-party providers (such as GitHub or Google), we may collect your name, email address, avatar, and authentication identifiers.
Purchase and Billing Details: When you purchase templates or licenses, we collect billing details such as your full name, email address, country, billing address, and transaction identifiers. Note: We do not directly store complete credit card or debit card numbers on our servers.
Communications and Support: When you contact us for technical assistance, product inquiries, or feedback, we collect your message content, email address, and any attached logs or files you submit.

2. Information Collected Automatically

Device and Technical Data: We automatically collect technical information when you browse our site, including your IP address, browser type and version, operating system, device identifiers, and language preferences.
Usage and Analytics Data: We log interaction data, such as pages viewed, referring/exit URLs, time spent on pages, component previews accessed, and navigation patterns to understand how visitors interact with our platform.
Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to remember your session preferences (such as dark/light mode), manage authentication, and analyze platform traffic.

How We Use Your Information

We process your information for legitimate business purposes and to fulfill our commitments to you:

Deliver Products and Services: To fulfill orders, generate template licenses, provide access to digital downloads, and manage your account.
Process Transactions: To securely verify and process payments, generate invoices, and handle license allocations.
Customer Support: To respond to your questions, troubleshoot technical issues, and provide after-sale assistance.
Improve and Optimize: To analyze usage trends, measure feature performance, develop new UI components and templates, and improve website speed and user experience.
Communications: To send essential transactional emails (order confirmations, license keys, security alerts, and system updates) as well as optional product announcements and newsletter updates (which you can opt out of at any time).
Security and Compliance: To detect, investigate, and prevent fraudulent transactions, unauthorized access, license violations, and other illegal or abusive activities.

Payments and Financial Data

All payments on PrebuiltUI are processed through reputable, PCI-DSS-compliant third-party payment gateways (such as Stripe, Lemon Squeezy, or Dodo Payments).

We do not store or process full credit card numbers, CVVs, or bank account credentials on our infrastructure.
Payment processors handle your payment credentials in accordance with their respective privacy policies and highest security standards.
We retain only high-level transaction summaries, including payment status, currency, transaction ID, date, and customer email address for licensing and accounting records.

Cookies and Tracking Technologies

We use cookies and similar tracking mechanisms to ensure our platform functions smoothly and to evaluate platform performance.

Essential Cookies: Necessary for core website operations, including user authentication, session security, and account access.
Preference Cookies: Allow us to remember your settings and preferences, such as theme choice (dark/light mode) and code display settings.
Analytics Cookies: Help us aggregate anonymized statistics on visitor traffic, popular components, and conversion rates so we can optimize our offerings.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect your ability to log in or use specific features of PrebuiltUI.

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

We may share your information only under the following strictly limited circumstances:

Service Providers: Trusted third-party vendors who provide infrastructure, hosting (e.g., Vercel), database management (e.g., MongoDB), authentication, email delivery (e.g., Resend), and analytics services, bound by strict confidentiality and data protection obligations.
Legal Compliance: When required by applicable law, court order, governmental regulation, or legal process.
Protection of Rights: When necessary to enforce our Terms of Service, protect our intellectual property, investigate potential violations, or protect the safety and security of PrebuiltUI, our users, or the public.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of company assets, where customer data may be transferred as a business asset under consistent privacy protections.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal compliance).

Account Data: Retained for as long as your account remains active.
Transaction and License Records: Retained for accounting, auditing, and license verification purposes.
Inactive Data: Data that is no longer needed is securely deleted or anonymized.

Data Security

We implement industry-standard technical, organizational, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These safeguards include:

SSL/TLS encryption for all data transmitted between your browser and our servers.
Secure, access-controlled cloud infrastructure with restricted database permissions.
Continuous monitoring and security assessments.

While we take rigorous measures to safeguard your information, no transmission over the Internet or electronic storage system is 100% secure. We encourage you to use strong, unique passwords and safeguard your account credentials.

Your Privacy Rights

Depending on your geographic location (including the European Economic Area under GDPR and California under CCPA/CPRA), you may have specific statutory privacy rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal information.
Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to legal recordkeeping obligations.
Right to Data Portability: Request a structured, commonly used copy of your data for transfer to another service.
Right to Restrict or Object: Object to or request restriction of certain data processing activities.
Right to Withdraw Consent: Opt out of marketing emails or newsletters at any time using the "Unsubscribe" link in the email footer.

To exercise any of these rights, please reach out to us at contact@prebuiltui.com. We will respond to your request in accordance with applicable data protection laws.

Children's Privacy

PrebuiltUI is intended for developers, designers, and business professionals. Our products and services are not directed to individuals under the age of 16 (or under 13 where permitted by local law). We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us so we can promptly delete the data.

International Data Transfers

PrebuiltUI operates globally. Information we collect may be stored and processed on servers located in various jurisdictions around the world where our hosting and cloud service providers maintain facilities. By using our services, you consent to the transfer and storage of your information in these regions under appropriate data protection safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our technology, legal requirements, or business practices. When changes are made, we will update the "Last Updated" date at the top of this page. For significant modifications, we may also provide prominent notice on our website or via email.

Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@prebuiltui.com
Website: prebuiltui.com